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PRIVACY POLICY
Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers need and desire to preserve their privacy and confidentiality. Safeguarding our customers’ privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information. The following statement affirms our continued efforts to safeguard customer information.
Information We Collect
We gather nonpublic personal information about our customers as may be necessary to conduct business with our customers. We collect nonpublic personal information about you from the following sources;
Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, social security number, credit history and other financial information.
Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances and account activity.
Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports and other information relating to your creditworthiness.
From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income or deposits.
Permitted by law
By way of example, we are legally permitted to share nonpublic personal information with affiliated Lifeline Loan Solutions companies that provide administrative and servicing functions. Additionally, we are legally permitted to share nonpublic personal information with third parties such as credit reporting agencies, federal and state regulators and loan investors, relative to matters such as negotiating your debt and modifying your mortgage loan, validly issued subpoenas, quality control investigations, an audit or other examination.
Information We Disclose
Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law. By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website. We treat data as confidential within our firm and require a strict adherence of all our employees to data protection and our confidentiality policies. Further, we may prudently share some nonpublic personal information about you with certain business partners under agreements requiring that such information be kept confidential. If the relationship becomes inactive, we will continue to treat the information we have collected about you in accordance with this Notice.
How we protect that information
Since specific information is required in order to utilize the online application process, securing your privacy is our first priority. We restrict access to your personal information to those employees who need to know that information so that they may provide our products and services to you. We maintain safeguards that comply with federal and state regulations to protect your nonpublic personal information. We have a strong commitment to providing excellent service to all our customers and visitors of this Web Site, including respecting your concerns about privacy. If you use this site you explicitly agree to the terms and conditions of the Privacy Policy in effect at the time of your use. We hope that this disclosure will help increase your confidence in our website and enhance your experience on the Internet.
Browsing
Lifeline Loan Solutions does not collect personally identifiable information from your computer when you browse this website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information.
Customer Service Contact Information:
Lifeline Loan Solutions
Email: info@Lifelineloansolutions.com
Legal Disclaimer
We reserve the right to disclose your personally identifiable information, as required, to comply with the law, applicable regulations, governmental and quasi-governmental requests, judicial proceedings, court orders or subpoenas, to enforce our Legal Notices or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.).
Changes to this Privacy Statement
We reserve the right to modify this privacy statement at any time. We will not jeopardize your privacy. The provisions contained in this privacy statement supersede all previous notices or policies regarding our privacy practices with respect to this site. Any and all changes will be made here, to this privacy statement
Disclaimer: Not all borrowers will qualify for a mortgage loan modification through Lifeline Loan Solutions, and Lifeline Loan Solutions does not guarantee any specific modification results. Enrollment and modification results are subject to qualification and acceptance into the Lifeline Loan Solutions loan modification program. Actual results will vary based on individual situation and lender(s), the current terms of your mortgage, and your ability to meet the terms of your modified mortgage. A loan modification is not a guarantee against foreclosure if you fail to meet the terms of your modified mortgage. |
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